Full Refund by Merchants

In case of goods returns or disputes with products or services

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Merchants issue full refunds to consumers when there are goods returns or disputes to resolve issues and maintain customer satisfaction. The benefit is ensuring fair and responsive customer service, which can improve trust and loyalty.

Steps to Change Password
1. Go to Payments received
2. Select Payment
3. Option to Refund the consumer for the amount received
4. Review the consumer and payment details
5. Enter Transaction PIN - Consumersr will be notified of the same